“The Chemex relies on a pour over method, which means that the water passes through a bed of coffee and a filter, normally made out of paper. In contrast to say a French Press, the Chemex will give you a remarkably clean cup of coffee. Chemex paper filters are 20-30% heavier than other filters so they retain more of the suspended oils during the brewing process, keeping solids from passing through the filter.”
CHEMEX 1-3 CUP (WOODEN COLLAR)
Delivery will be made to the address detailed on your Order and once delivered all items become the responsibility of you the buyer. Delivery dates are approximate. Delivery shall be deemed to take place on the date of the first attempt at delivery to your premises or other place specified for delivery.
Delivery is to the threshold of your premises, which shall be deemed to be Goods Inwards or in the absence of this the Main Reception at the specified delivery address. It is your responsibility to ensure that all delivery addresses are correct and there are sufficient provisions for the parcel to be signed for.
Where special instructions are given by you for a parcel to be left in ‘a safe place` the information will be passed on to the courier, however, the driver has the final say in whether he deems the ‘safe place` to be secure or if he returns the goods un-delivered.
THE SPECIALTY COFFEE SHOP Ltd accepts no responsibility for goods being delivered to an incorrect address supplied by You or left in a safe place. We only deliver within the UK mainland, Northern Ireland, Jersey and Guernsey (the 'Territory').
You must request a return or notify us in writing via email at firstname.lastname@example.org within 3 working days from the date of receipt of goods sold if there is any discrepancy between goods ordered and those delivered OR the same day for any damages.
Returns of goods ordered in error must be notified to us within 10 working days from the date of receipt of the goods. Goods returned due to an order error may incur a 25% re-stocking fee.
All goods returned to us as damaged or ordered in error must be returned complete and in their original packaging. Please allow 14 days from the date of the return for a decision on faulty or damaged goods to allow for proper inspection. Items returned as “damaged” or “faulty” resulting from miss-use will not be credited/refunded to you and you may be charged an administration fee.
All returns are subject to prior written agreement by THE SPECIALTY COFFEE SHOP Ltd and will be received on the basis that all relevant information is supplied accurately, in full and included with the item being returned.
Upon receipt of a request to return an item, we will supply you with a returns note via email. Any item returned without a completed returns note will incur an administration fee to cover the administration cost of chasing such details.
All goods must be returned carriage paid and clearly displaying your returns number, Warranty claims must be returned clearly stating it is a warranty claim.